All consultations are booked as a standard consultation (10min). If your visit requires more time ie medicals, forms to be completed, complexed concerns, multiple family members you must advise reception staff so as we can book the appropriate time for your visit. For continuity of care we do recommended you to book with your usual doctor. However, if making your appointment at short notice or for urgent cases we may not be able to book your appointment with your usual doctor. If you are unable to attend your appointment we would appreciate it if you could call and let us know – this will allow us to offer your appointment to someone else in need.